VP​/Director, Agency Operations Management Ormond​/Daytona

Ormond Beach / Daytona Beach , FL $ - $ / Annual Posted: 9/3/26, 4:10 PM - Contact:
David James Description We 're looking for an experienced VP/Director, Agency Operations Management to lead our account management team, strategy, and growth initiatives. This role will be essential in partnering with leadership teams throughout the organization for ongoing collaboration.

Manage, coach, and develop the commercial and personal lines account management team Oversee workflow management for best practices and monitor KPIs, translating them into measurable actions

Hire and onboard high-performing team members; set goals and track performance

Collaborate with sales and operations teams

Build strong carrier relationships and maintain high standards of service to ensure client retention

Ensure compliance with relevant regulations

Requirements

Strong people management and leadership skills

Deep knowledge of commercial lines insurance7-10+ years of experience in commercial account management /executive2-5+ years in a progressive leadership role with an independent agency/broker

Degree in Risk Management or a related field

About Criterion Executive Search, Inc.

For 45 years Criterion Executive Search has been recognized as one of the nation’s leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.

Our innovative individualized placement strategies allow us to match Insurance professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.

You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.

Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2026 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.

Job r : 11581

Staffing Industry :
Insurance Contact David James in our Tampa, FL office for questions or to apply for the VP/Director, Agency Operations Management Ormond Beach / Daytona Beach job today;