Nurse Case Manager- Emergency Department

Day Nurse Case Manager – Emergency Department (United States)

The purpose of the Nurse Case Manager is to support the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction).

• Completion of an accredited LPN or RN nursing program
• Three years acute care experience in a hospital setting; one year as a utilization review nurse preferred
• Licensed Nurse in the State of Florida
• Demonstrates effective interpersonal and communication skills
• Demonstrates flexibility via an ability to adapt to changing priorities
• Demonstrates good customer relations
• Ability to prioritize assignments and effective time‑management skills
• Basic knowledge of clinical and psychosocial aspects of patient care
• Must be detail oriented, flexible, and committed to patient advocacy
• Demonstrates skills in planning, organizing, and managing multiple functions and complex processes
• Excellent verbal and written communication skills required
• Knowledge of basic computer software programs
• Knowledge of area community resources and referrals