Education Benefit Specialist

Education Benefit Specialist

Embry-Riddle Aeronautical University marks its Centennial, celebrating 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world's largest aviation and aerospace university.

For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Reporting to the Associate Director of Student Financial Services (SFS), the Education Benefit Specialist serves as a primary financial resource for prospective, current, graduating, and former students across all Embry-Riddle Aeronautical University campuses, supporting a global student population of more than 30,000 annually.

This role provides comprehensive financial counseling related to tuition, financial aid, scholarships, grants, loans, payment plans, sponsor ships, and financial literacy. The Specialist plays a critical role in promoting student success, retention, and financial well-being while maintaining strong relationships with internal stakeholders, external partners, and third-party sponsors.

The position requires strong knowledge of federal and state regulations (including U.S. Department of Education guidelines and FERPA), institutional policy, and Worldwide campus procedures. The Specialist independently manages complex billing and sponsorship cases, ensures compliance with regulatory and institutional requirements, and provides analytical support for third-party billing, reconciliation, and account

• Third-Party Sponsorship & Billing Management

• Account Reconciliation & Financial Controls

• Student Account Counseling & Support

• Financial Reporting & Process Improvement

• Systems & Technical Tools

• Perform other duties and special projects as assigned by SFS leadership, including participation in events, presentations, and university initiatives (both on-campus and virtual)

• Health Benefits:
  
  Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!

• Tuition Coverage:
  Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off:
  Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Compensation

The hourly range for this role is up to $ 22.00 . The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Required Education and

Qualifications:

• Associate's degree, or completion of a post-secondary program of 18+ months after high school, or equivalent relevant work experience required

• Bachelor's degree strongly preferred

• Proficiency in Microsoft Office Suite, with advanced skills in Excel

• Strong analytical, problem-solving, and critical thinking skills with demonstrated…