Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. The role directly impacts the store's security and the overall shopping experience by maintaining a strong presence at entrances, exits, and high‑risk areas, mitigating theft, and creating a safe environment for customers and associates.

As a Shortage Control Associate (SCA), you will:

• Maintain a professional appearance, wear the designated dress standards, and use the provided radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm, confident, and loud friendly greeting, promoting a sense of control and security.
• Create and maintain a secure environment by reducing opportunities for theft.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Support the Manager on Duty by identifying and reporting theft incidents and suspicious activities.
• Provide support and guidance in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• Possess mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Analyze and comprehend business trends related to shortages and theft.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred).
• Ability to stand and walk for extended periods while visually monitoring the store environment.
• Ability to maintain confidentiality.
• Strong communication skills with customers and co‑workers.
• Strong leadership skills that support fostering productive business relationships.
• Excellent problem‑solving skills and disciplined decision‑making in a fast‑paced, high‑pressure environment.

• Excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for the team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Willing to participate in initiatives that positively impact the world around you.

• Competitive wage and flexible hours.
• Associate discount.
• Part‑time associates may be eligible for medical coverage, a 401(k) plan, paid time off, paid holidays, and paid sick time in accordance with applicable law.
• Training and development opportunities to grow with the company.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14 per hour

Location:

00578 – Daytona Beach, 1115 Corner store Blvd, Zip 32117