Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and TPMS (Tire Pressure Monitoring Systems); uses product specifications, seasonality, and Point of Sale systems with phone and in‑person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment, tools, and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, maintains accurate inventory audit and safety and compliance standards, reports TBC complaints, safety hazards, and product issues, completes paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored per company policy, and assists members with purchasing decisions and resolves issues.
• Be a Talent Ambassador:
  Acts as a brand advocate, values the members’ experience in the TBC area, models high‑quality service and products, inspires others, and supports training and teamwork.
• Complies with company policies, procedures and standards of ethics and integrity, including the Open Door Policy.
• Completes work assignments and priorities using policies, data, and resources, collaborates with managers, coworkers, customers, and partners, identifies priorities, deadlines, and expectations, and addresses improvement opportunities.
• Respect the Individual:
  Embraces differences in people, cultures, ideas, and experiences, fosters belonging, and creates opportunities for all associates to thrive.
• Respect the Individual:
  Works as a team, builds strong trusting relationships, communicates with impact, energy, and positivity.
• Respect the Individual:
  Strengthens the team by mentoring, recognizing contributions and accomplishments.
• Act with Integrity:
  Maintains the highest standards of ethics and compliance, models Walmart values, supports a regenerative company, and holds oneself and others accountable.
• Act with Integrity:
  Acts in a selfless, humble, honest, fair, and transparent manner.
• Serve our Customers and Members:
  Delivers results while putting the customer first and makes decisions based on reliable information, balancing short‑ and long‑term priorities.
• Strive for Excellence:
  Displays curiosity, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, and embraces new technologies and skills.

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees.

The hourly wage range for this position is $20.00 to $28.00.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional…