Community Specialist | Daytona , Outlet

Community Specialist | Daytona Beach, Outlet

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in.

As a company, we focus on creating positive change to build a healthier, thriving future and an equitable, inclusive, and growth‑focused environment for our people.

Job Summary: The Community Specialist is responsible for executing the store’s community strategy, engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant community partners, providing synergistic value. The Community Specialist also delivers a world‑class guest (customer) experience on the floor, incorporating community perspective into the guest connection.

• Collaborate with store leadership to bring community strategy and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase guest acquisition and retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to enhance the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and integrate omnichannel programs into a seamless guest experience.
• Attend, support, and/or host local and regional community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences among all team members.

• Must be legally authorized to work in the country where the store is located.
• Must have reliable transportation to travel to the assigned store.

• Work schedule varies based on store needs.
• Typical shifts: mornings, afternoons, evenings, weekends, and holidays.
• During peak times, special events, or other circumstances, shifts may include early mornings or late nights/overnights.

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building.

• Education:
  
  high school diploma, GED, equivalent, or higher.
• Experience building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.

• Inclusion & Diversity: Creates/supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
• Planning and Organizing: Plans and organizes work efficiently to ensure completion in line with priorities.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
• Learner Mindset: Is curious, open to feedback, and seeks learning and skill development.
• Self‑Leadership: Takes personal responsibility for own actions; inspires others to support goals and initiatives.
• Interactive Communication: Conveys information effectively and understands information shared during interactions.

• Work occurs in various locations and environments, including moving through the store with bright lights and loud music, and at community locations.
• Work involves building relationships with new people,…