Showroom & Design Sales Specialist Job Daytona Beach area,Florida USA,Sales

Brief Summary: A Showroom Development Representative is responsible for both showroom support as well as sales development. Their showroom responsibilities include assisting clients with their project needs, providing design suggestions and application recommendations, creating an effortless and enjoyable shopping experience for the customer. Their sales development responsibilities, which expand once their showroom responsibilities are fully learned, include growing client accounts by focusing on cultivating relationships with current customers while also pursuing new accounts out in the field, distributing and promoting all new product lines.

Showroom Responsibilities

Customer Service and Support

Courteously help trade and walk-in customers select and order materials

Answer customer questions in-person, via email, and on the phone

Properly invoice orders

Efficiently and accurately process orders and credits

Receive payments at the time of invoicing or on-account

Product Knowledge

Answer (or find answers) to customer question on product availability, design-related and technical questions,

Provide clients with current pricing, product changes, and order status

Set up and maintain client displays and merchandising samples

Inventory and Operations

Accurately receive materials into inventory

Pull, pack, and ship orders accurately and efficiently

Procure ordered materials from other vendors, if necessary

Facilitate returned merchandise with management approval and arrange appropriate reimbursement/credit

Assist with conducting inventory counts

Maintain showroom and sample department organization and presentation

Reporting and Communication

Report all sales activities to the branch manager or designated sales supervisor

Participate in weekly branch meeting

Attend weekly corporate sales meeting

Sales Development Work

Service existing accounts with the goal of nurturing relationships and increasing sales

Keep clients informed about new products and offerings through the organization and execution of informational product presentations

Monitor competition by gathering current information on pricing, products, and merchandising techniques

Conduct cold calls and visit job sites to pursue new leads

Identify and set up new accounts to increase market share and bolster overall sales volume

Analyze client product needs, growth patterns, and market trends

Visit job sites in the event of a job problem and follow proper observation and recording protocol

Promote Bedrosians products at various trade shows and special events

Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/manufacturer seminars

Knowledge, Skills and Experience:

Required:

College Degree focused on Design or equivalent experience

1-3 years of retail sales or customer service experience

Knowledge of Microsoft Office

Professional Phone, Email, and Computer skills

Knowledge of color, tile and stone characteristics

Proven sales record and high sales aptitude

Drivers License (must provide current MVR)

Ability to make sound, independent judgments

Excellent understanding of design and color

Ability to travel within the designated sales territory

Flexibility, self-motivation, and drive to meet and exceed sales goals

Take initiative to plan, organize, and complete assignments independently

Able to work independently and work effectively as a member of a team

Able to handle regular interruptions to serve the needs of others while maintaining focus on multiple priorities and short and long term deadlines

Maintain the highest level of integrity and confidentiality

Establish and maintain cooperative relationships with clients, maintaining a warm and professional manner with a positive client relations and customer service mindset

Preferred:

College Degree or equivalent Design Degree preferred

Prior experience in the tile and stone industry

Bi-lingual in Spanish

Work Environment:

Branch Showroom: A large, well-lit area displaying a variety of slabs and mosaic tile displays. This space would have organized sections for different materials (e.g., marble, granite, ceramic, porcelain) and design styles.

On-the-Go Sales Environment

Client Visits:
The salesperson may travel to construction sites, architectural firms, and clients' place of business.
Networking Events:
The salesperson might also attend local trade shows, networking events, or product launches to stay updated on market trends and establish connections.

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