Residential Sales Consultant

Overview

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing comfort needs and offering solutions. This outside sales role blends consultative selling, customer education, and relationship management.

• Consultative Selling:
  Present tailored comfort options for high‑efficiency HVAC and water heater systems to new and established customers.
• Customer Experience Champion:
  Build lasting relationships through a customer‑focused approach, ensuring satisfaction, trust, and retention.
• Sales Generation:
  Drive growth by working both incoming internal leads and your own prospect pipeline to close sales.
• On‑site
  
  Collaboration:
  
  Partner with the technical team during site visits to tailor solutions to the home’s requirements, fostering a 100% satisfaction experience.
• Industry Expertise:
  Remain a market expert, staying updated on latest trends, energy‑efficient technology, and service methods.

• Education:
  
  High school degree or GED required; bachelor’s degree or related professional sales certifications preferred.
• Experience:
  
  2+ years of proven sales experience, preference for direct‑to‑consumer (B2C) selling.
• Skills:
  
  Strong business development abilities, excellent negotiation skills, talent for closing sales.
• Communication:
  Ability to educate customers and present technical concepts clearly; excellent interpersonal skills.
• Commitment:
  Dedication to providing high‑quality, customer‑focused service.

• Valid driver’s license with acceptable driving record.
• Physical Demands:
  Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces.
• Flexibility:
  Availability for flexible hours, on‑call shifts, and a consistent positive attendance record.

Competitive base salary plus commission. Average earnings $90,000‑$120,000 annually; top performers can earn more.

Generous PTO.

Health coverage: company‑sponsored medical, dental, and vision.

Equipped with smartphone, tablet, uniforms, and a tool replacement program.

Company‑paid life insurance plus optional short‑term and long‑term disability.

Training, mentorship, and professional development opportunities in a supportive culture focused on customer experience.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.