Copier Repair Technician: Volusia

Schedule

Schedule:

Monday - Friday, 8AM - 5PM

At AD Solutions, we’re transforming how workplaces operate with cutting-edge technology solutions that improve productivity and efficiency. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that help businesses save costs, enhance operations, and drive revenue.

As a fast-growing, high-energy organization, we are looking for experienced Copier Repair Technicians who take pride in their technical expertise, thrive in a fast-paced environment, and are ready to elevate their careers with a company that values skill, innovation, and customer service excellence.

• Work with the best – Join a highly skilled technical team at a company recognized on the Inc. 5000 list of fastest-growing companies in America for two consecutive years
• Competitive pay & benefits – We value your expertise and offer a comprehensive compensation package
• Career growth & stability – With expansion across Florida, we provide long-term career opportunities and paths for advancement
• Supportive team culture – We believe in winning together, solving challenges with determination, and experimenting courageously to drive innovation

As a Copier Repair Technician, you will be responsible for diagnosing, repairing, and maintaining advanced office technology solutions in a designated service area. You will provide hands‑on technical support while building strong relationships with customers, ensuring their equipment runs at peak performance.

• Diagnose and troubleshoot issues with digital networked copiers, scanners, printers, wide-format devices, and fax machines
• Perform preventative maintenance and complex repairs on color and black‑and‑white office equipment
• Utilize company systems to manage service call tickets, update part usage, and document repairs efficientlyli>
  
  Adhere to proper troubleshooting procedures, including firmware updates, part replacement, and maintenance intervals
• Use software on a company‑issued mobile device to receive and close repair tickets
• Provide exceptional customer service, offering clear and professional updates on repair status
• Maintain a well‑stocked service vehicle with the necessary tools, parts, and inventory
• Stay current on new and legacy equipment enhancements through tech manuals, online learning, and manufacturer training resources

• 3-5+ years of hands‑on experience diagnosing and repairing copier equipment. (Sharp brand copier equipment repair is appreciated, but we highly value relevant experience and the aptitude to learn)
• Strong mechanical and troubleshooting skills with a passion for problem-solving
• Ability to work independently in the field while staying connected to the larger support team
• Excellent customer service skills with the ability to build trust and rapport with clients
• Familiarity with networking and internet protocols is a plus
• Valid driver's license and clean driving record – You’ll be servicing customers onsite
• A degree from a technical or vocational school is a plus but not required

As a skilled Copier Repair Technician, you’re not just fixing machines—you’re keeping businesses running. Your expertise ensures that clients experience minimal downtime, enhancing their operations and strengthening AD Solutions’ reputation as a trusted technology partner.