Shipping Coordinator

At Valley Cabinet Inc., craftsmanship is a tradition. As a family‑owned company, we build high‑quality custom wood cabinetry in a modern manufacturing facility where teamwork and quality come first.

We’re looking for a motivated Shipping Coordinator to join our team. If you enjoy hands‑on work, learning new skills, and being part of a company that values its employees, we’d love to hear from you.

Join the Valley Cabinet team and help build products made to last. Apply today!

• Comprehensive Benefits Package — Health, Dental, Vision & Life Insurance
• Career Growth Opportunities — Build a long‑term career with advancement potential
• Potential Pay Increases During Your First Year
• Bonuses, Paid Time Off & Paid Holidays
• 401(k) with Company Contribution
• Onsite Nurse for Added Convenience & Support

Additional Pay Opportunities:
Pay raise opportunity at 2 months, 6 months and 12 months of employment.

Schedules will vary based on workload.

1st Shift: Monday–Thursday: 7:00 am – 4:00 pm & Friday: 7:00 am – 1:00 pm.

The Shipping Coordinator is responsible for coordinating shipping, delivery, and related administrative activities to support customer orders and business operations. This role manages shipment scheduling, freight coordination, invoicing, payment processing, and customer communication while helping ensure accurate and timely delivery of products. This role also supports customer service activities based on business needs.

• Coordinate shipments using common carriers, freight providers, and delivery services.
• Obtain freight quotes and estimate shipping costs.
• Schedule and coordinate shipment pickups and deliveries.
• Assist with scheduling and coordinating local delivery routes.
• Track shipments and monitor delivery status.

• Communicate with customers via phone, email, and other communication channels.
• Communicate with customers regarding shipment schedules, shipment details, delivery status, payment requirements, and shipping‑related questions.
• Support customer service activities as business needs require.

• Support customer service activities and order‑related inquiries as business needs require.
• Assist with order entry, order maintenance, and customer account support.
• Provide updates on order status and related customer requests.
• Support customer communications and follow‑up activities.
• Process customer payments related to shipments and orders.
• Prepare and process invoices following shipment completion.
• Review and approve shipping‑related invoices and charges.
• Track shipping‑related items and maintain associated records as needed.
• Maintain accurate shipping, billing, and customer records and documentation.
• Assess and respond to shipping and customer concerns and follow established procedures to address issues.
• Identify and resolve shipping and customer service issues in accordance with established procedures and company guidelines.
• Support follow‑up communication to ensure resolution and customer satisfaction.

• Complete tasks accurately and in a timely manner.
• Maintain organization across multiple shipments, requests, and priorities.
• Support timely and accurate order fulfillment and delivery activities.
• Follow established processes and communicate workflow challenges or improvement opportunities.
• Partner with customer service, production, shipping, accounting, sales, and other departments to support customer and business needs.
• Maintain clear and professional communication across teams.
• Support department initiatives and business objectives.

• Follow company policies, procedures, and workplace standards.
• Maintain a clean and organized work environment.

• Basic understanding of customer service, shipping, logistics, and office workflows.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Ability to communicate professionally with customers, carriers, and internal team…