Learning & Development Manager

Great learning doesn't happen by accident. It takes creativity, curiosity, thoughtful design, and the right technology to bring it all together. We're looking for a hands-on Learning & Development Manager who is excited to create engaging learning experiences, build meaningful development programs, and use modern learning technology to help our employees grow and succeed.

• Design practical, engaging learning experiences for a variety of audiences, including driver safety and compliance training, frontline leadership development, and broader employee development.
• Support subject matter experts and leaders in organizing content and preparing to deliver effective learning experiences.
• Design blended learning experiences using e-learning, videos, facilitated sessions, peer discussions, reflection, coaching, and on-the-job application.
• Create learning content and resources, including presentations, e-learning courses, discussion guides, facilitator materials, and interactive activities.
• Serve as a primary administrator for PTI's learning platforms, including 360
  
  Learning and Open Sesame.
• Build and manage courses, learning paths, assignments, learner groups, catalogs, and discussion spaces.
• Curate and upload internally developed and third-party learning content.
• Manage the learner experience, including assignments, completion tracking, learner communications, and basic troubleshooting.
• Monitor learner engagement and completion, including follow-up on required training.
• Promote learning platform adoption through course recommendations, new content, and tips that help employees make better use of available resources.
• Partner with IT and external vendors to resolve issues and maximize platform capabilities.

• Coordinate and support PTI's leadership development programs, including Driven2
  
  Lead and role-specific leadership training.
• Design monthly development experiences that combine formal learning, peer cohorts, book studies, coaching, reflection, and application.
• Conduct individual development conversations with leaders focused on development goals, self-awareness, habit-building, and applying learning to their roles.
• Create discussion guides and talking points for peer cohorts and leader-led sessions.
• Plan and coordinate learning experiences delivered through e-learning, workshops, speakers, and senior leader-led sessions.
• Help leaders connect learning to real work through application activities, challenges, and reflection.

• Manage timelines for recurring learning initiatives, such as monthly driver Scorecard training, ensuring content is developed, reviewed, and ready for launch.
• Support the ongoing development of career and development tools, including PTI's Compass, our competency model.
• Manage multiple learning projects from concept through design, development, and launch, coordinating subject matter experts, internal content creators, leaders, and external partners to keep projects on schedule.
• Partner with cross‑functional teams to identify learning needs and recommend appropriate solutions.
• Monitor participation and feedback to improve future programs.
• Stay current on instructional design, adult learning, and emerging learning technologies.
• Evaluate learning programs and resources to identify opportunities for improvement.
• Participate in business reviews and project check‑ins with learning technology and content partners.
• Recommend new approaches, content and technologies that improve the employee learning experience.

• Bachelor's degree in Human Resources, Learning & Development, Instructional Design, Organizational Development, Education, or a related field; equivalent experience will also…