Fleet Breakdown Specialist 1st Shift - De Pere, WI

Position Summary

Support drivers on the road during breakdowns, emergencies, and other unforeseen circumstances.

• Provide support and information to drivers and contractors during maintenance emergencies utilizing phone, mobile messaging, email, etc.
• Coordinate with scheduler to ensure equipment is routed and scheduled in the shop for preventive maintenance and repairs.
• Monitor the progress of repairs and make updates as needed.
• Support other ERS team as needed.
• Perform invoice & Comdata check reconciliation when requested by manager.
• Close TMT transactions.
• Inform WEL Operations daily of equipment and location status.
• Negotiate repair and labor costs with vendors.
• Work with drivers and operations to establish areas of improvement and contribute to team efforts and goals.
• Ensure quality and productivity goals are met.
• Assist safety and operations during emergencies and/or accidents.
• Maintain up-to-date training, standard operating procedures (SOPs), guidelines, resources, vendor lists, etc.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Education: High School Diploma or equivalent; required.
• Experience: 1+ year of relevant experience; required.
• Computer
  
  Skills:
  
  Knowledge of Microsoft Office Suite and Windows;
  Ability to learn and use propriety software; TMT experience, a plus; AS400 experience, a plus.
• Essential
  
  Skills:
  
  Leads with integrity;
  Strong and impactful communication skills;
  Strong ability to multitask;
  Strong personal accountability.

• Health Insurance, Dental Insurance & Vision Insurance after 60 days
• Short Term & Long-Term Disability
• Voluntary Life Insurance, Accident & Critical Illness options
• 401(k) & Roth IRA
• Immediate Accrued Paid Time Off
• Employee Assistance Program (EAP)
• Holiday Pay
• Sick Pay
• Onsite WELcare Clinic
• Onsite Chiropractic Clinic
• Onsite Fitness Center and WELness Coach

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.