Weekend Operations Coordinator

We are looking for customer and employee support during the weekend. Our long weekend shift enables you to work with every system, customer, and first shift personnel to enhance your knowledge of the intricate work process within each division. Drivers rely on experts to help them through situations such as accidents, hours of service questions, breakdowns, all emergency situations and sometimes finding a trailer.

This is a critical role to enhance a drivers experience while on the road and ensuring customer expectations are being met. We are looking for a part- time employee working:

Friday:  (3:00pm-8:00pm) 5 hours

Saturday:  (6:00am-6:00pm) 11 hours with an hour lunch

Sunday  ( 6:00am-6:00pm)11 hours with an hour lunch

Monday  (3:00pm-9:00pm) 6 hours

33 hours per week with the opportunity for more hours while covering for other shifts.

• Audit satellite communication system for incoming messages and respond in a timely manner.
• Dispatch freight as applicable, develop a working knowledge of our various fleets.
• Provide assistance to all drivers after hours with comcheck issues, safety concerns, and Elogs through Platform Science and over the phone.
• Monitor driver progress and loads to ensure on time delivery and to be proactive in load saving when necessary.
• Help drivers during emergency situations and involve appropriate personal based on the severity of the issue.
• Understand the various maintenance facilities we utilize to get the driver back up and running in a break down situation.
• Source drivers when someone calls in sick, etc. when needed contact the appropriate first person.
• Effective communication via hand offs, emails, and phone calls about issues that arise after hours and on the weekends to the appropriate 1st shift person or team.
• Coach drivers on performance issues to include trip planning, service exceptions, company policy, and communicating effectively.
• Projects by request by your manager.

• Proficient in Microsoft products – Outlook, Excel, Word
• Transportation background is preferred, but not required
• Strong attention to detail and follow through
• Ability to communicate effectively
• Can manage fast-paced environment

• Excellent company culture
• Comprehensive benefit package (medical, dental, vision, short-term disability, long-term disability, and life insurance)
• Employer contributions to your Health Savings Account
• 401k Retirement Savings with company match
• Paid Time Off and company paid holidays
• Drive Your Wellbeing Program (third party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
• Employee Assistance Program
• Ongoing training and employee development opportunities

A Dedicated Transportation Partner of the Green Bay Packers
At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pride, and winning spirit.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.