Cash Office Clerk

Location

1001 Main Avenue, De Pere, WI 54115

Part‑time

The Guest Services Cash Office Clerk supports daily operations of Guest Services by ensuring compliance with company policies and procedures, meeting departmental goals, and addressing business needs. This role plays a key part in maintaining store profitability through accurate cash office balancing, cash management, and collaboration with the Guest Services team.

• Maintain a thorough understanding of back‑office software solution, cash recycler operations, register processes, and cash handling policies.
• Ensure accuracy in balancing cash drawers, lottery transactions, and other financial areas daily with accuracy.
• Accurately enter tender information and financial data into the system.
• Monitor, maintain and troubleshoot the Cash Recycler Machine and other cash office equipment to ensure smooth daily operations.
• Order necessary supplies and cash to ensure smooth daily operations.
• Recognize and report discrepancies and suspicious activities to store management or through the CORE Security Platform.
• Be helpful, provide helpful solutions and ensure a positive experience for all guests and associates.
• Answer inquiries via phone and in‑person, while following proper phone etiquette and service standards.
• Work closely with the Guest Services team to support both departmental and guest needs, and collaborate with other store associates and leaders to enhance overall store operations.
• Maintain a clean, organized, and secure workspace in compliance with safety standards.
• Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice for schedule adjustments when necessary.
• Perform other duties as assigned. Ability to assist in other areas of the Guest Services Department as needed.

• High School Education or equivalent combination of education and experience.
• Previous experience in cash handling, financial reconciliation, balancing registers or retail experience is preferred.
• Strong attention to detail and accuracy in cash handling and data entry.
• Ability to use point‑of‑sale systems, bookkeeping software and cash management tools, and process information/merchandise through register system.
• Basic technical proficiency and ability to troubleshoot equipment issues, with willingness to learn and ability to operate all equipment necessary to perform the job.
• Strong communication and interpersonal skills and ability to communicate with associates, leaders, and guests.
• Ability to remain calm and handle difficult situations effectively.
• Attention to detail and strong organizational skills, with ability to read, count, and write accurately.
• Ability to multitask and adhere to deadlines.

• The associate must possess the ability to continuously move around the cash recycler, cash office, registers, walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye‑hand‑foot coordination to operate equipment.
• Physical ability to sit for 2‑3 hours.
• Physical ability to stand for extended periods and to move and handle cash trays, cash and coin delivery, boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Standing for long periods (up to 80%) and some lifting may be required.
• Ability to work early mornings with varied hours/days including weekends, and holidays, as needed.

• Associate Discount:
  Enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay:
  Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling:
  Better planning. Better balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance:
  Part‑time and full‑time associates are eligible for vision insurance and two…