Program Manager; on-site

We are looking for an experienced ERP Service Transition & Change Manager to lead the onboarding and transition of Fusion ERP Services into Application Management Support (AMS). This role is critical for ensuring smooth service transitions, driving change management, and maintaining ERP service excellence.

You'll work for a global leader in sustainable packaging solutions, committed to protecting food, people, and the planet. Operating in over 30 countries.

• Direct and manage the successful transition of Fusion ERP Services into AMS Support.
• Lead ERP change management processes, including planning, coordination, and communication of updates and enhancements.
• Oversee Oracle Fusion quarterly updates to ensure compliance and business continuity.
• Act as the primary escalation point for complex operational issues.
• Standardize and improve operational processes for efficiency and quality.

• Bachelor’s or Master’s degree in a relevant field.
• 5+ years of experience in service management and ERP support.
• Strong background in ERP (preferably Oracle Fusion) service delivery in large enterprise environments.
• Experience in service transitions, change management, and process optimization.
• Ability to influence and collaborate across global teams.
• Standard office hours: 8 a.m. – 5 p.m.; occasional after-hours/weekend work.