Manufacturing IT​/OT Technical Analyst; DeSoto, KS

Overview

IT/OT Business Analyst in the Global Animal Health Manufacturing IT division. The role focuses on leveraging technology to drive business success, supporting manufacturing and lab operations, and advancing modernization initiatives with emerging technologies.

• Plan, monitor, organize, and oversee IT/OT projects.
• Support and configure software and hardware, ensuring appropriate support for operations and compliance with regulatory, safety, cybersecurity, business continuity, and financial requirements.
• Ensure that implemented manufacturing and lab solutions are aligned with GAHM IT standards and GAHM strategy.
• Facilitate user-centric outcomes in daily operations, projects and product teams, including training and communication on how to use the systems.
• Develop domain expertise in key Manufacturing and Quality business processes, systems, and data.
• Apply standard systems life cycle and other IT processes, practices, and techniques to deliver process integration solutions.
• Ensure the operational stability, maintenance, performance, and compliance of a product or an application in production.
• Act as site Data Steward, ensuring all manufacturing and lab systems are properly maintained in the site Configuration Management Database (CMDB).

• High School Diploma/GED required.

• Minimum of 3 years of progressive experience in Information and/or Operational Technology, with manufacturing environment experience.
• Knowledge of IT Service Management (ITSM) processes including Incident, Problem, Change and Configuration Management.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Strong business acumen and ability to build rapport with peers and executives.
• Ability to think creatively on situation-dependent issues.
• Organizational savvy with ability to manage relationships across expertise, geography, and culture.
• Open and receptive to listening, discerning pain points, and fostering a collaborative atmosphere.
• Eagerness to participate in modernization or digitization initiatives in Manufacturing Shop Floor with emerging technologies such as IoT.
• Eagerness to participate in integration and management of Manufacturing Systems in Biopharma.

• Experience managing projects.
• Situational analysis and decision-making abilities.
• Ability to engage with equipment vendors and third-party solution integrators.
• Experience with Systems Development Lifecycle (SDLC) methodologies.
• Experience implementing solutions in a GxP regulated environment.
• Understanding of IT concepts such as computer networking, VLANs, and firewall rules.
• Understanding of OT concepts such as historians, MES, SCADA, PLCs, and the Purdue Model.

• Problem-Solving & Analytical Thinking
  :
  Diagnose complex issues and devise effective solutions.
• Communication
  :
  Strong verbal and written skills to convey technical concepts to non-technical stakeholders.
• Collaboration & Teamwork
  :
  Work effectively within cross-functional teams.
• Attention to Detail
  :
  Ensure data accuracy and compliance.
• Adaptability & Continuous Learning
  :
  Eagerness to learn new technologies and stay updated on industry trends.
• Customer Focus
  :
  Understand user needs and enhance productivity.
• Proactive & Self-Driven
  :
  Take initiative to identify improvement opportunities and develop solutions.

Equal Employment Opportunity employer. We provide equal opportunities to all employees and applicants and prohibit discrimination based on protected characteristics. This posting includes information about the position and does not constitute a contract of employment.