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Operational Coach Lead Technician

Job in De Soto, Johnson County, Kansas, 66018, USA
Listing for: Merck & Co.
Full Time position
Listed on 2026-07-23
Job specializations:
  • Manufacturing / Production
    Manufacturing & Industrial Operations, Production QC/QA
Salary/Wage Range or Industry Benchmark: 71900 - 113200 USD Yearly USD 71900.00 113200.00 YEAR
Job Description & How to Apply Below
Position: Operational Coach Lead Technician-2

Job Description

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, no one sees it like we do.

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

We are seeking a Lead Operations Technician within our Production Operations Team. The Lead Technician will primarily support the team by focusing on coaching at the team level, as well as productivity within the scope of their own team.

Primary daily tasks will include the following:
  • Aseptic material handling and cell scale up
  • Preparation/ operation of fermenters and stainless‑steel vessels
  • CIP and SIP of lines and tanks
Employee Development & Leadership
  • Models Company leadership principles and inclusive behaviors
  • Provides coaching and supports skills development and process capabilities within their team
  • Supports effective feedback and coaching within the team during the Performance Management cycle
  • Responsible for ensuring all operators receive appropriate training for all assigned tasks
  • Supports the effective performance management of individuals in their team
Safety & Quality Compliance
  • Demonstrates a strong compliance mind‑set (EHS and Quality) and continuously sets a high standard for themselves and others
  • Follows safe operating instructions for all tasks and equipment
  • Ensures the right tools and equipment specified for the task are available and utilized
  • Ensures the correct personal protective equipment required is available and utilized
  • Follow up any reported defects or workplace hazards immediately
  • Report all accidents, incidents and near misses within 24 hours and to participate in investigation and identification of effective corrective and preventative actions
  • Supports the on‑time completion of Quality compliance tasks in relation to Deviation, CAPA and Change Control management
  • Responsible for all aspects of Quality Assurance including cGMP, RFT and good documentation practices and provides coaching to others
  • Supports the update, review and approval of GMP documentation including SOP's and MD's
Productivity
  • Responsible for the Daily, Weekly and Monthly schedule adherence of production activities within their department
  • Build and maintain strong collaborations with different stakeholders throughout the Site Operations such as BTS, Engineering, Quality and R&D
  • Supports the Manufacturing Operations Teams in creating a culture of continuous improvement and leads by example
  • Supports initiatives for stabilizing and improving production processes
  • Supports the effective application of Lean Six Sigma, Project Management and Change Management Tools
  • Responsible for the facilitation of an effective Tier 1 Meeting:
    • A visual status of training within the department
    • A visual status of the completion of compliance tasks
    • A visual status of schedule adherence
    • Communication of key issues impacting the team
Financial
  • Recognizes and investigates opportunities for financial savings
Role Requirements
  • High School Diploma plus minimum five years working in a Pharmaceutical Manufacturing role - OR
  • BS Degree in a relevant scientific discipline plus minimum two years working in a Pharmaceutical Manufacturing role
  • Strong attention to detail to achieve a consistent error‑free execution of daily job tasks
  • Good concurrent and complete documentation using Good Manufacturing Practices are essential
  • Demonstrated ability to learn and effectively use a variety of software applications, databases, and digital tools
  • Experience working in a shop floor supervisory or Team Lead role preferred
The salary range for this role is:

$7…

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