Director of Quality Operations

The Director of Quality Operations is responsible for leading site-wide quality operations, quality systems, and manufacturing quality strategy to ensure products consistently meet customer requirements, regulatory standards, and business objectives.

• Provide strategic leadership and governance for site-wide quality operations, ensuring alignment between quality objectives, manufacturing performance, and business priorities
• Establish quality operating standards, management systems, and governance processes that drive consistent execution across production areas, shifts, and functions
• Own overall quality performance outcomes, including First Pass Yield (FPY), Cost of Poor Quality (COPQ), scrap, customer defects, process capability, and product reliability
• Lead the development and execution of quality control strategies, inspection systems, testing frameworks, and product release processes to ensure scalable and effective quality assurance
• Ensure effective management of Nonconformance Report (NCR), Corrective and Preventive Action (CAPA), and escalation processes to drive timely resolution of quality issues and prevention of recurrence
• Direct quality operations resources, priorities, and organizational structures to support production demands, business growth, and operational excellence
• Oversee quality performance reviews and governance forums, ensuring risks, trends, and improvement actions are communicated and addressed at appropriate leadership levels
• Utilize advanced analytics, statistical methods, and predictive quality tools to identify emerging risks and drive proactive mitigation strategies
• Develop, monitor, and communicate key quality performance indicators (KPIs) to executive leadership, ensuring visibility to organizational performance and risks
• Manage departmental budgets, resource allocation, and investment priorities to support operational objectives and continuous improvement initiatives

• Develop and execute the site quality operations strategy and roadmap, aligning quality initiatives with organizational objectives, customer expectations, and operational priorities
• Partner with executive and site leadership to establish quality goals, performance targets, and long‑term improvement plans
• Lead cross‑functional improvement initiatives using Lean, Six Sigma, statistical methodologies, and structured problem‑solving tools to improve quality performance and process capability
• Drive adoption of digital quality systems, advanced analytics, and data‑driven decision‑making to improve visibility, traceability, and operational effectiveness
• Analyze quality trends and systemic risks to identify strategic improvement opportunities and proactively address emerging challenges
• Provide executive oversight of audit programs, including VDA 6.3 process audits and internal assessments, to ensure effectiveness and sustainable corrective actions

• Build, lead, and develop a high‑performing quality organization capable of supporting current and future business needs
• Coach and develop Quality Managers and functional leaders to strengthen leadership capability, technical expertise, and organizational effectiveness
• Establish succession planning, talent development, and workforce strategies to ensure long‑term capability within the quality function
• Promote a culture of accountability, continuous improvement, operational excellence, and employee engagement
• Drive standardization of training frameworks, best practices, and knowledge‑sharing processes across quality teams
• Foster collaboration and alignment across quality, manufacturing, engineering, and support organizations

• Partner with Operations, Engineering, Product Development, Supply Chain, Maintenance, and Customer Quality teams to ensure quality requirements are integrated into business processes and manufacturing systems
• Influence strategic decision‑making and operational priorities by providing quality expertise, risk assessments, and performance insights
• Serve as the primary quality…