National Business Development Manager

Job Description

The National Business Development Manager is responsible for driving revenue growth by identifying, developing, and managing strategic customer relationships across North America. This individual will focus on acquiring new truckload business, expanding existing accounts, and contributing to the overall commercial strategy of the company. The ideal candidate has deep industry knowledge in full truckload (FTL), excellent sales acumen, and a proven track record in delivering scalable transportation solutions to medium and large shippers.

• New Business Acquisition:
  Identify and target new national accounts through proactive prospecting, cold calling, networking, and lead generation.
• Client Relationship Management:
  Cultivate strong, long‑term relationships with key decision‑makers at both new and existing accounts.
• Solution Development:
  Collaborate with operations, pricing, and logistics teams to develop tailored transportation solutions that meet customer needs and align with internal capabilities.
• Contract Negotiation:
  Lead contract discussions, service agreements, and RFP responses in coordination with legal and finance departments.
• Performance Tracking:
  Maintain an accurate sales pipeline, report on KPIs, and forecast revenue to senior leadership on a regular basis.
• Collaboration:
  
  Work cross-functionally with operations, customer service, finance, and executive teams to ensure service quality and customer satisfaction.
• Strategic thinking and solution orientation
• Hunter mentality with a consultative sales approach
• Strong organizational and time management skills
• Data-driven decision‑making and analytical mindset
• High level of integrity and professionalism

• Bachelor’s degree in business, Logistics, Supply Chain, or a related field (MBA an asset).
• 5+ years of progressive sales experience in the transportation or logistics industry, with at least 3 years in a truckload-focused business development role.
• Deep understanding of the North American freight market, particularly FTL and asset‑based transportation services.
• Strong negotiation skills and experience managing complex, national‑level contracts.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM tools (Salesforce, Hub Spot, or equivalent) and MS Office Suite.
• Willingness to travel nationally (up to 50%).

PM22