Strategic Account Manager West

Job Description

Caregility () is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS® Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud™ brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency.

Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices, Caregility is helping to transform healthcare delivery across inpatient and outpatient settings.

Caregility is seeking a Strategic Account Manager in the Mid-West States. This is a Full-Time Exempt Role. The position will be remote, however travel will be required to potential clients, existing clients, trade shows, and to our headquarters in New Jersey, and other as required. Our ideal candidate would reside in one of the Mid-West States. The Strategic Account Manager will achieve maximum sales profitability, growth and account penetration within assigned accounts.

The position is responsible and accountable for overall sales processes from initial contact and understanding client needs to the closure of the product/service delivery. The Strategic Account Manager promotes/sells/secures orders from existing and prospective customers through a relationship and solution based approach. The Strategic Account Manager must present existing products and services to current and prospective clients and is accountable for ensuring client requirements are understood and communicated to service teams within Caregility efficiently and effectively.

• Generate revenue in assigned accounts in accordance with established quota.
• Develop new sales leads and opportunities through various prospecting techniques.
• Manage existing sales leads and opportunities within the assigned territory.
• Develop responses for RFPs, RFI’s, RFQ’s, etc.
• Generate demand for company service and solution offerings.
• Manage the CRM to ensure information on all accounts and/or prospects is accurate and up to date.
• Develop supportive relationships with partners to assist with sales opportunities.
• Develop supportive relationships with other internal company organizations to ensure the facilitation and successful implementation of completed sales internally.
• Responsible for knowledge of and adherence to all internal company policies and procedures.
• Responsible for development of Master Service Agreements, Non-Disclosure and other agreements for company Services with Customer’s Contract Offices.
• Play a key role in the negotiations between company contracting office and the customers contracting offices.
• Other duties as assigned.

• Has proven contacts and relationships in the assigned healthcare region.
• Proven prospecting and marketing skills to generate new business.
• Familiar with hospital/health system contracting and compliance.
• Ability to work independently.
• Must also be able to participate and work well in a team environment.
• Self-motivated person with the ability to close opportunities.
• Ability to work on own initiative, driving new opportunities creation through self-managed programs.
• Ability to sell complex technical solutions.
• Must be highly organized.
• Excellent written and oral communications skills.
• Be able to cope with multiple projects under stringent deadlines.
• Ability to effectively work with others.
• Strong problem-solving skills.
• Strong negotiating skills.
• Ability to provide a high level of customer satisfaction.
• Present a professional appearance at all times.

• 5+ years of sales experience preferably in telehealth, virtual care, or clinical solutions.
• 5+ years of experience in closing business.
• Previous knowledge of selling into healthcare systems and hospitals.
• Proven experience developing a sales territory and exceeding quota.
• Proven experience in demand generation.
• Understanding of the audio, video and web communications and collaboration environment.
• Proficient in Microsoft…