Operations Specialist

Job Description

Successful candidates will be located in the State of Michigan. We are looking for a talented individual to join our team as an Operations Specialist. The program support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines.

• Ensure smooth delivery of projects and programs, both internally and externally.
• Adhere to program, practice, and operations guidelines.
• Manage program data and conduct complex analysis.
• Produce complex reports while ensuring compliance with contract terms, relevance of content, and professional presentation.
• Conduct research when applicable.
• Participate in staff meetings, goal setting, compliance, and at times function as a team lead.
• Be adaptable and flexible to support other duties as assigned.

• Bachelor’s degree preferred.
• Client interaction experience is a plus.
• Experience with data tracking systems.
• Advanced proficiency in Microsoft Office (Excel, Word, Outlook).
• Highly organized with close attention to detail.
• Willing and eager learner.
• Comfortable working in a fast‑paced environment.
• Strong written and verbal communication.

• Medical, Dental, and Vision Insurance.
• Company‑paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave time.
• Paid volunteer time.
• Employee Recognition Program – convert recognition points into gift cards.
• Employee Assistance Program – benefits to help manage daily responsibilities.
• Access to on‑demand training courses to advance further in your career.

$49,000 - $51,500 per year, depending on experience.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.