Office Assistant Iii

Position: OFFICE ASSISTANT III
GENERAL DESCRIPTION:

This position is responsible for performing routine and non-routine clerical and administrative support to an assigned department. Responsibilities may include supervising part-time staff and/or serving as work lead to full-time staff and providing customer service. May handle confidential information.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

* May supervise part-time staff or serve as work lead to full-time staff to include: prioritizing and assigning work; reviewing and approving staff time cards; coordinating staff training; and supporting personnel procedures.

* Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions, contracts, and work orders; generating reports; and/or preparing related documents.

* Performs general office tasks, including but not limited to: scheduling meetings; creating minutes; conducting research and gathering information; answering phones; filing; reviewing information for accuracy and completeness; making travel arrangements; updating documents; handling mail; performing data entry; compiling information and agendas; and tracking and/or maintaining department materials.

* Creates schedules for an assigned area, including: maintaining calendars; creating meeting schedules; and performing related tasks.

* Posts invoices and budget information; reconciles cash receipts; reviews and/or reconciles financial and related documents to ensure accuracy and completeness.

* Reviews and verifies program related information; tracks and identifies information based on defined procedures; may be responsible for drafting policies and procedures.

* Provides customer service, including but not limited to: responding to various internal or external customer issues and non-routine inquiries; describing programs to customers or vendors and resolving customer complaints; providing required documents to customers; and/or directing customer questions to appropriate staff. May work with external agencies.

* Demonstrates regular and predictable attendance, including attendance at required meetings.

This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.