Operations Specialist - Technology and Transformation

Operations Specialist - Technology and Transformation

5750 Mercury Dr, Dearborn, MI 48126, USA

Posted Tuesday, July 7, 2026 at 4:00 AM

Title:
Operations Specialist
- Technology and Transformation

Department:
Technology and Transformation

Reports to:
Business Operations Manager

Location:
Dearborn, MI

Job Classification:
Hybrid

Job Summary

The primary purpose of the Operations Specialist provides administrative and project support to the leadership team within the Technology and Transformation Teams. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Technology and Transformation department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities.

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

• Provide independent administrative support to senior leadership, including managing calendars, scheduling meetings, preparing correspondence and presentations, managing travel arrangements, and expense submissions.
• Communication facilitation within the greater IT, GTM, Transformation, CCG, and Strategy and Insights teams
• Responsible for consistent template creation for slide decks and communications across the department, for visual consistency.
• Help plan, coordinate, and oversee events for all department meetings both on and off site.
• Maintain and administer department portal page.
• Coordinate and schedule reoccurring meetings such as town halls, leadership meetings, etc.
• Coordinate and support strategic planning processes, leadership forums, and cross-functional deliverables, ensuring key milestones, decisions, and action items are completed on schedule.
• Prepare agendas, presentations, meeting summaries, and briefing materials for strategic planning activities and leadership forums, while maintaining accurate records of priorities, decisions, and action items.
• Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals.
• Other duties as assigned

Required Education

• Associates degree or equivalent years of work experience may be considered in lieu of degree

Required Skills & Experience

• Minimum of 4 years of experience in an administrative support role; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously
• Ability to handle and manage confidential information and prioritize actions/deliverables for senior leadership with a high degree of discretion.
• Excellent written and oral communication skills with a proven ability to communicate with all levels of an organization.
• Outstanding organizational skills with demonstrated ability to multitask, prioritize and deliver workload while maintaining attention to detail.
• Computer skills, proficient in Microsoft Word, Excel, PowerPoint, Outlook required; experience with Microsoft SharePoint and Co-Pilot preferred.
• Flexibility, responsiveness, and willingness to take on assignments.
• Demonstrated team player and ability to work cross functionally
• Ability to work in and navigate the “gray”.

Physical Requirements and Working Conditions

• Typical office environment; cubicle setting. Extended periods of time sitting and typing on a computer.
• Willing to work some weekends if necessary.
• Ability to travel in support of meetings, events, and special projects.
• This position has a Hybrid location:
  Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.