Scanning Clerk - Office of Financial Aid

Position Description Summary

Henry Ford College presents an opportunity for a

The Scanning Clerk for the Office of Financial Aid serves as the primary individual responsible for the input of financial aid documents into the imaging system. The position also manages the day-to-day handling of all the forms and documents for the Office of Financial Aid.

The generally scheduled workday is from 8:00 AM to 4:30 PM, Monday through Friday. Overtime may be required based on departmental needs and approved in advance.

• Education:
  
  High School Diploma/GED.
• Experience with Microsoft Word and Excel with an ability and desire to learn new software, as requested.
• Skilled at paying attention to detail, finding errors, and maintaining a high level of accuracy.
• Ability to use good judgement when handling documents containing confidential information.
• Ability to communicate with both internal and external customers in an effective, pleasant, and professional manner in person, by phone or by email.
• Ability to resolve issues and complaints in an efficient and calm manner.
• Ability to prioritize work in an efficient manner.
• Ability to work cooperatively with others in a team environment.
• Understanding and commitment to the HFC mission.

• Problem Solving
  - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Building Cooperative Teams
  - Encourages and builds mutual trust, respect and cooperation among team members; seizes opportunities and utilizes creative methods to build team cooperation and cohesion.
• Computer Skills
  - Uses computers, software applications, databases, and automated systems to accomplish work.

• Ellucian Colleague and Image Now experience preferred.

• Attention to Detail
  - Is thorough when performing work and conscientious about attending to detail.
• Dependability and Reliability
  - Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Demonstrates regular and punctual attendance; rarely is late for meetings or appointments.
• Self Management
  - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Compliance
  - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Compliance Inspection – Knowledge of the guidelines, regulations, and procedures associated with compliance inquiries, including application of compliance rules and criteria and ability to make appropriate decisions and issue citations, fines, or orders.

• Public Service Motivation – Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.
• Respect – Demonstrates collaboration and teamwork; values diversity and inclusiveness; practices transparency; shows compassion and empathy; and remains engaged and committed to shared goals.
• Passion – Displays enthusiasm for teaching and learning; seeks diverse perspectives and ideas; creates a student-centered environment; and pursues excellence in all that we do.
• Ingenuity – Is agile,…