Product Manager – Automation​/Workflows

About the position

Are you ready to shape the future of fintech and operational excellence? Join the Ford Motor Credit Company (FMCC) Product Organization as a strategic leader driving our enterprise automation and intelligent workflow initiatives. In this role, you will own the product discipline around Ford Credit’s automation program. Ford Credit operates a large and growing production bot portfolio across critical domains, including claims, policy administration, financial reconciliation, compliance, and regional operations.

As the Product Manager – Automation & Intelligent Workflows, you will act as the  connective tissue  between the business stakeholders who originate demand and the engineering teams that deliver technical solutions. This is a highly visible, cross-functional role that directly shapes what gets built, what gets retired, and how value is measured and reported across the enterprise. You will own the  why  and the  what  of the automation pipeline—focusing on business value, ROI, user experience, and strategic road mapping.

While you will work closely with highly technical teams, your primary focus is on strategic product leadership—acting as the business-driven visionary who understands the underlying technology deeply enough to orchestrate high-impact, scalable AI and automation solutions.

• Own the product discipline around Ford Credit’s automation program.
• Act as the  connective tissue  between business stakeholders and engineering teams.
• Shape what gets built, retired, and how value is measured and reported.
• Own the  why  and the  what  of the automation pipeline, focusing on business value, ROI, user experience, and strategic road mapping.
• Provide strategic product leadership, acting as a business-driven visionary.

• Strategic leadership in product management.
• Understanding of enterprise automation and intelligent workflow initiatives.
• Experience with a large production bot portfolio across domains like claims, policy administration, financial reconciliation, compliance, and regional operations.
• Ability to act as a bridge between business stakeholders and engineering teams.
• Focus on business value, ROI, user experience, and strategic road mapping.
• Deep enough understanding of underlying technology to orchestrate AI and automation solutions.
• Strategic product leadership skills.