Sr Tariff Analyst

General Summary of Job Responsibilities

The Senior Tariff Analyst oversees the Company’s gas and electric tariffs and supports the development and modification of tariff language for regulatory proceedings with the Michigan Public Service Commission. Responsibilities include configuration within the Company’s billing system, accounting requirements, configuration requirements, bill messaging, bill print, and overall billing accuracy.

The incumbent collaborates with business partners, Legal, and enterprise-wide leadership to ensure compliance with all rates, tariffs, and regulatory requirements. This role supports the configuration of standard and complex billing requirements while ensuring accurate billing and consistent tariff application.

• Research complex billing issues, including customer complaints and discrepancies
• Monitor Public Utility Commissions for changes in regulatory policies and procedures
• Participate in assigned project teams and collaborate to identify potential issues or conflicts with SAP configuration
• Lead regulatory proceedings, including:
  • Reviewing tariff proposals for potential billing system impacts
  • Providing production invoices for audit requests
  • Supporting the Rate Administration team with Staff and Intervenor Testimony review, PFD summaries, and final order summaries
• Review complex production and/or audit simulation invoices following transport to production impacting rate configuration
• Perform complex account setup, including the creation of standard work instructions to ensure consistency
• Perform other duties as assigned or as necessary

• Demonstrated broad knowledge of regulatory laws and organizational structure, with specific expertise in the energy and utility industry
• Ability to influence and build strong relationships across the organization
• Strong verbal and written communication skills with the ability to engage all levels of the organization
• Ability to effectively manage multiple priorities, tasks, and assignments
• Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time-sensitive matters
• Strong technical writing skills
• Billing configuration knowledge, including billing schemas, rates, price keys, operands, rate types, and rate determinants

Bachelor’s degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with four or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.

• Associate’s degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with six or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
• High School Diploma with eight or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.

Why should you join our team?

At Consumers Energy, we offer a culture that supports career development, growth, and stability, with benefits and compensation packages. We are committed to an inclusive culture that values diverse perspectives and empowers employees every day, aligned with our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We value Diversity, Equity, & Inclusion and strive to create an inclusive environment where everyone feels respected and able to contribute. We do not discriminate and encourage difficult conversations. Our Employee Resource Groups are key enablers to living our values:
Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Job Segment: Compliance, Equity, Technical Writer, Data Analyst, Law, Legal, Finance, Technology, Data

Consumers Energy is an Equal Opportunity Employer. For accessibility and accommodation information, contact  This contact is for accommodation requests only and cannot be used to inquire about the status of applications. ACCOMMODATION NOTICE:
Federal law and state laws require accommodations for disabled applicants and employees where feasible. If you are a Michigan applicant requiring accommodation, notify the employer in writing within the applicable time frame.