Operations Key Account Lead: SLA, CI & KPIs
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-07-21
Listing for:
Ascent Global Logistics, Inc.
Full Time
position Listed on 2026-07-21
Job specializations:
-
Business
Job Description & How to Apply Below
Ascent Global Logistics, Inc. in Belleville, MI seeks an Operations Key Account Manager to own end-to-end service performance for top accounts.
You will drive SLA/KPI delivery, lead continuous improvement initiatives, and manage root-cause analysis with cross-functional teams including Operations, IT, and Finance. The role requires extensive freight forwarding experience, expertise in Power BI and Excel for KPI reporting, and the ability to present insights in QBRs and reviews to senior
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