Business Program and Project Management Associate

V2

Soft Program Coordinator

V2

Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2

Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

Employees in this job function plan and oversee projects/programs, working with cross-functional teams across various business functions such as Human Resources, Marketing, Legal, Finance, Sales, etc.

• Develop project plans, define the business-related project/program scope, goals and deliverables in alignment with organizational goals
• Drive problem-solving and continuous improvement initiatives by leading cross-functional teams and collaborating with executive leadership, function heads, finance etc.
• Facilitate the development effort by creating and monitoring an efficient, streamlined process between the internal teams and/or external vendors
• Effectively communicate status updates to all stakeholders across multiple organizations/teams, with reinforcing quantitative measurements
• Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources
• Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews
• Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs
• Serve as a subject matter expert in their respective business domain of Human Resources, Marketing, Legal, Finance, Sales etc.

Event Planning, Communications, Employee Engagement, Microsoft Office, Administration

Associate Exp: 2+ years in IT
- Previous experience in program/project coordination, cross-functional stakeholder support, or event logistics within a large-scale corporate environment.

- Experience coordinating across multiple business functions or departments to support shared goals and timelines.

- Technical Proficiency:
Strong skills in the Microsoft 365 suite (Outlook, Teams, SharePoint, PowerPoint, Excel and Copilot) and familiarity with task/milestone tracking tools, e.g., Planner, SharePoint, to support program coordination.

- Communication:
Clear and effective written and verbal communication skills, with a focus on professional coordination.

- Organization:
Exceptional attention to detail and the ability to track multiple moving parts, deliverables, and timelines across concurrent initiatives.

Experience with Copilot and/or Open Code AI tools

Bachelor's Degree

The Program Coordinator supports the planning and execution of leadership events and governance forums within the Enterprise Technology (ET) organization, partnering with primary project leads to coordinate cross-functional activities, manage documentation, and help keep team initiatives on track.

Key Responsibilities 1. Program Coordination & Support
- Logistical Assistance:
Support the execution of large-scale events, including Town Halls and All Hands meetings. This includes assisting with venue logistics, audio-visual coordination, and attendee invitation lists.

- On-Site Support:
Serve as a point of contact during live events to assist with room setup and on-site logistics to ensure a seamless experience for leaders and participants.

- Administrative Partnership:
Coordinate with other departments to align schedules and ensure consistent event planning across the enterprise.

- Agenda Development:
Assist in the creation and management of meeting agendas for recurring governance forums and leadership sessions.
2. Operational Coordination
- Process Support:
Support timeline and…