Director of Product, Commercial

Director Of Product, Commercial Payment Experience

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we are all a part of something bigger than ourselves. What will you make today? At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams.

With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. As the financial engine and Fin Tech arm of Ford, Ford Credit is at the heart of the Ford customer experience. By transforming how we enable customers to own and finance vehicles, we are ultimately transforming the way people access and interact with transportation on a global scale.

Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering a team of world-class strategists, innovators, creators, and technicians and searching for a Director of Product, Commercial Payment Experience. This is a product management position with direct reports. You will lead Ford Credit's AI, data, product strategy, and financial services products and position Ford Credit as an industry leader in data-driven financial services.

We are reinventing the way people think about financing for millions of users. We are making our products and services incredibly easy to understand and helping to provide freedom of movement for everyone. REMOTE:
We are looking for the best talent no matter where you are in the United States. Note this person will need to center their work hours to Eastern Standard Time zone and travel as required (mostly to the Dearborn, MI) approximately spending a week 6-10 times/year.

You Will...

You will be responsible and accountable for leading the product strategy and delivery of our digital payment, billing, and account self-servicing products and features for our (Ford Pro Fin Simple) Commercial customers within  You will lead a team of Product Managers and work with cross-functional and business teams in a matrixed environment whilst owning the future vision and roadmap of your area.

You will be expected to:

• Define and articulate clear long-term product vision and strategy for these areas, aligned with the company's strategy and business objectives.
• Develop and maintain a comprehensive roadmap of multiple products prioritizing features based on business value, user needs, and technical feasibility.
• Identify meaningful opportunities for growth and improvement within the business. Develop the strategy, business case, and gain executive buy-in to drive and launch initiatives.
• Collaborate with diverse stakeholders to gather, analyze, and translate requirements into detailed product specifications.
• Leading internal and external outsourced teams across regions globally.
• Deeply understand the problems, with a data driven approach to size the impact, customer, and business value to be provided. Able to deep dive and drive initiatives hands-on.
• Champion requirement writing and articulation (Specs, PRDs and/or other documentation as the AI landscape shifts), use cases, and customer research to others. Advocates best practices across organization.
• Elevate Ford Credit's commercial product excellence by refining and scaling best-in-class product management practices. Spearhead initiatives to further mature the product organization, fostering a culture of innovation, data-driven decision making, and customer-centricity that reinforces Ford Credit's position as an industry leader.
• Identify key staffing and budgeting needs effectively for the team working with senior leaders. Able to attract talent to close these staffing needs.
• Lead and drive their team providing regular, constructive, and critical feedback and coaching to team members. This must include product skills, product documents and deliverables, technology skills, and product frameworks.
• Collaborate effectively with engineering teams to ensure technical feasibility and sound implementation of product features.
• Identifies issues, mitigates, and plans for them early, or escalates issues early enough to timely resolve them.
• Are a part of the extended leadership team sidered a key contributor to that function. Communicate effectively with senior leadership, stakeholders, and team members, presenting compelling product visions, roadmaps, and updates.
• Create well-defined Product Requirements Documents, Business Case Documents, Strategy Documents, KPIs, OKRs, as well as features, user stories, metrics, and acceptance criteria, prioritizing them into release planning.
• Refine features and stories, participate in standups, iteration planning sessions, product demos, and retrospectives. Coaching their team on these practices.
• Speak up and help…