Software Product Management Senior Associate

Software Product Management Senior Associate Overview / Summary We are seeking a Software Product Management Senior Associate to support program management practices across a Data Platform & Engineering organization. This role will work closely with program managers and product teams to implement operating models, maintain reporting standards, manage planning activities, and ensure accurate tracking of commitments, risks, issues, and project information.

Key Responsibilities Standardize and enforce consistent program management practices across the Data Platform & Engineering organization. Collaborate with program managers and multiple product teams to implement operating models and reporting standards. Drive adherence to program management processes and ensure relevant artifacts are consistently captured and stored for future reference and auditability. Develop and maintain a comprehensive understanding of the Data Platform & Engineering organization to proactively identify and address blockers, gaps, and dependencies.

Use Jira to manage iteration and quarterly planning processes for multiple product teams. Ensure team commitments are accurately reflected in Jira as a single source of truth for project status and progress. Validate that Epics are well-defined and estimates are accurate, with continuous refinement as requirements evolve. Enter and track scope changes, issues, and risks in Jira in accordance with program guidelines.

Investigate and resolve billing discrepancies identified by the finance team within Jira. Support accurate financial tracking and reporting.

Required Qualifications Bachelor's degree. 2–4 years of experience as a Product Manager or Delivery Manager. Project Management experience.

Preferred Qualifications Program Management experience. Bachelor's degree in Computer Science or a related field. Prior software development experience. Work Arrangement Four days per week onsite. Standard work hours: 8:00 AM–5:00 PM. Overtime may be required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career.

At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-CP1