Fleet Operations Specialist, Risk Control

Collins and Associates Corporation is an established and growing national insurance agency with locations in Grand Rapids, Kingsley, Harbor Springs and Indian River, Michigan. Collins and Associates Corporation is a leading-edge innovator in commercial and personal insurance, specialty insurance and risk management programs. Rather than positioning ourselves as just another broker, we have built our company to be a source of ideas, knowledge and imagination that can bring real value to your business and proactively protect you and your family.

A successful Fleet Operations Specialist should demonstrate strong technical expertise in safety regulations and audits, effectively identifying hazards and ensuring compliance. They will play a critical role in assessing, advising, and mitigating risks for clients with commercial vehicle operations. They will specialize in fleet safety, DOT compliance, and loss control strategies, helping insured businesses reduce their exposure to accidents, regulatory violations, and financial losses.

Working closely with account managers, sales team and insured clients, they will provide expert guidance on best practices in fleet safety management, regulatory compliance, and accident prevention.

• Conduct detailed safety audits, providing recommendations to mitigate hazards and ensure compliance with governmental regulations
• Establish and lead Safety Committees, setting goals and monitoring progress to enhance safety practices
• Design and deliver customized training modules, documenting participation and assessing effectiveness to improve client safety awareness
• Develop and participate in presentations on safety, loss control, and regulatory compliance for various stakeholders
• Review underwriting requests, oversee assignments, and coordinate services with carrier loss control representatives to optimize risk management
• Set and implement Risk Control goals for self-insured clients, developing activities to meet objectives
• Utilize learning management systems (LMS) and other technologies to enhance the delivery, tracking, and reporting of safety and EHS training programs efficiently
• Provide industry-specific hazard counseling and recommendations to sales staff to enhance client risk awareness
• Increase departmental revenue by delivering tailored loss prevention services and programs to clients
• Attending prospect meetings to discuss Loss Prevention Services to potential clients
• Conduct accident investigations, recommend corrective actions, and analyze loss trends to develop effective action plans
• Track time, budget, and invoicing, participating in client renewals and ensuring financial compliance
• Communicate effectively with the Claims Management team on incident investigation, reporting procedures, and corrective actions

• Proven experience as a Loss Control Consultant or similar role in Fleet Management/Safety or DOT Compliance
• Working knowledge of Fleet/DOT regulations & compliance standards
• Current knowledge of effective learning and development methods
• Experience in project management and budgeting
• Proficiency in software: MS Office Suite, Learning Management Systems, Canva, Teams, Trello, AI voice-over, Chat GPT, Zoom, Dropbox, and Brainshark or other Learning Management System
• Excellent communication and presentation skills
• Ability to build rapport with customers and vendors
• Degree or certificates in a relevant field or equivalent experience (Safety, EHS, or Risk Management); certificates are a plus
• Experience in customer-facing roles or consulting is desirable
• Ability to travel as needed for customer engagements

• Familiarity with e-learning platforms and practices
• This position is based at our Commercial HQ in…