Customer Care Center Leader
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-06-15
Listing for:
Royal Health Group
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Bilingual, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
Royal Health Group is seeking a Call Center Manager to oversee operations, ensuring top-notch customer service and a streamlined workflow. The ideal candidate will have a Bachelor's degree in business or management and proven experience in call center management.
Your role includes managing staff, developing policies, and training new employees while effectively dealing with escalated complaints. Fluency in English is required, and proficiency in Arabic is an added advantage.
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