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Strategic Customer Success Advocate: Onboarding & Growth
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-07-30
Listing for:
The Kendall Group, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
The Kendall Group, Inc. is seeking a Customer Success Advocate to bridge our sales and customer teams, ensuring value delivery and high satisfaction.
You will own post-sale onboarding, adoption, and quarterly business reviews, collaborating with sales, marketing, product management, and engineering to align entitlements with customer goals. Ideal candidates have at least 3 years in customer success for B2B SaaS, excellent communication, and strong organizational skills to manage multiple
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