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Senior Ford App Specialist — Expert Guidance & Support

Job in Dearborn, Wayne County, Michigan, 48120, USA
Listing for: Percepta
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Percepta is seeking a Senior Ford App Specialist to support an innovative mobility program in Michigan. You will serve as a subject matter expert, guide guests, and collaborate with IT teams to enhance system changes and content updates. You’ll resolve complex inquiries while maintaining high customer service standards.

The role emphasizes mentoring Guides, driving member satisfaction, and delivering actionable insights from metrics. Competitive benefits accompany a strong team culture.

We are looking to fill the Senior Ford App Specialist — Expert Guidance & Support position at Percepta in Dearborn, MI, United States.

This opening is for the Senior Ford App Specialist — Expert Guidance & Support role at Percepta.

We are seeking a motivated Senior Ford App Specialist — Expert Guidance & Support to join Percepta in Dearborn, MI, United States.

Position Requirements
10+ Years work experience
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