Program Liaison: Customer Care & Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual
Percepta LLC is seeking a Program Liaison in Dearborn, MI to be the first point of contact for dealership personnel and vehicle owners. You will troubleshoot customer inquiries, coordinate with internal teams, and ensure high customer satisfaction through professional issue resolution.
The role emphasizes handling escalated concerns from Level 1, documenting contacts, and supporting operations with reliable, courteous service. This is a full-time, on-site position offering competitive benefits.
Join us at Percepta LLC as our next Program Liaison:
Customer Care & Escalations in Dearborn, MI, United States.
We are seeking a motivated Program Liaison:
Customer Care & Escalations to join Percepta LLC in Dearborn, MI, United States.
Consider building your career as a Program Liaison:
Customer Care & Escalations at Percepta LLC.
The Program Liaison:
Customer Care & Escalations position in the Management & Operations, Sales field is open for applications.
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