Program Liaison: Elevate Customer Care & Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management
Percepta LLC in Dearborn, MI is seeking a Program Liaison to provide Level 2 customer service and support for Ford Pro Vehicle Sales. You will respond to dealership and vehicle owner inquiries, document contacts, and coordinate with internal teams to resolve issues, while maintaining professionalism and high customer satisfaction.
The role emphasizes training new teammates and contributing to process improvements, with a starting hourly rate and a structured benefits package.
We would love to welcome a new Program Liaison:
Elevate Customer Care & Escalations to our team in Dearborn, MI, United States.
Join us at Percepta LLC as our next Program Liaison:
Elevate Customer Care & Escalations in Dearborn, MI, United States.
We are currently recruiting a Program Liaison:
Elevate Customer Care & Escalations for our team in Dearborn, MI, United States.
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