Customer Experience Associate — BOPs & Pickup Expert
Listed on 2026-10-07
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Macy's seeks a flexible, customer-focused At Your Service Center Colleague to deliver seamless shopping experiences in-store. You’ll support BOPS, returns, order pickups, and related tasks while upholding Macy's service standards.
This role emphasizes multitasking, problem-solving, and a customer-first mindset, with shifts including nights, weekends, and holidays. You’ll help keep the sales floor inviting and well-organized so every customer feels welcome.
This opening is for the Customer Experience Associate — BOPs & Pickup Expert role at Macy's.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Dearborn, MI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 24.000 - 32.000.
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