Senior Customer Care Liaison — Hybrid
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep
Percepta seeks a Program Liaison in Dearborn, MI to be the first point of contact for dealership personnel and vehicle owners. You will listen to inquiries, provide accurate responses, and escalate to Level 2 support when needed.
You’ll document contacts, respond promptly, and help improve processes. This role emphasizes reliability, excellent communication, and the ability to multitask across systems while maintaining high customer satisfaction.
We have an opening for a Senior Customer Care Liaison — Hybrid in Dearborn, MI, United States within Management & Operations, Sales.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Customer Care Liaison — Hybrid role in the description above.
We appreciate your interest in this position.
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