Coordinator of Institutional Effectiveness

Henry Ford College presents an opportunity for Coordinator of Institutional Effectiveness.

The Coordinator of Institutional Effectiveness advances institutional processes and practices that support student success through continuous improvement and efficient operations, as well as compliance with institutional accreditation standards.

Reporting to the Director of Institutional Research and Reporting, the primary responsibilities include supporting institutional strategic planning, operational planning, outcomes measurement, and compliance with accreditation standards. The role will involve collaborating with faculty and program administration to align improvement efforts with college strategic initiatives, leading to positive and measurable impact on college programs.

HFC recognizes that there are alternative career paths in which candidates may gain the expertise and ability to perform the essential duties and may consider a combination of education and experience in lieu of a conferred degree.

The most successful candidate will have a career that reflects the following competencies and qualifications.

• Experience: Minimum 3 years of experience in an educational/academic setting.
• Education: Bachelor’s degree from a regionally accredited institution.
• Teamwork: Encourages and facilitates cooperation, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work as appropriate. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Customer
  
  Experience:
  
  Anticipates and meets the needs of both internal and external customers including students, staff, and the community. Delivers high-quality services; is committed to continuous improvement.

The ideal candidate will have a career and experience that includes the following:

• Demonstrated experience evaluating the quality and effectiveness of college-wide programs and services.
• Demonstrated experience in project planning, development, implementation, and evaluation.
• Working knowledge of Higher Learning Commission Criteria for Accreditation and institutional accreditation activities.
• Working knowledge of current principles and procedures of higher education strategic and operational planning.
• Ability to collaborate with internal and external constituencies and have the capacity to manage numerous projects simultaneously.
• Excellent organization and time management skills.
• Outstanding verbal and written communication skills, as well as the ability to tailor presentations and research findings to the needs of various constituencies.
• The highest professional integrity and ability to establish and maintain positive working relationships with College faculty, staff, and external partners.

• Ensure visibility of strategic planning efforts by maintaining a complete inventory of strategic planning initiatives, including information about the scope, goals, persons responsible, resources committed, and outcomes.
• Oversee and maintain the College’s cloud-based operational planning forms and database used for tracking and documenting operational planning initiatives.
• Support the Cabinet with the development, implementation, and evaluation of the College’s strategic and operational plans.

• Assist the Vice President of Strategy and Human Resources with Higher Learning Commission accreditation efforts, including evidence gathering, assurance argument writing and editing, and maintenance of records.
• Serve on the College’s Curriculum Committee, ensuring that all modifications to the institution’s catalog are submitted timely to the Higher Learning Commission in accordance with their regulations and processes, including notification of new programs and substantive changes to existing programs.
• Help monitor institutional compliance with Higher Learning Commission Criteria…