SOT Operations Specialist, North Americas

Position: SOT Operations Specialist, North Americas (up to 100% travel)
Job Description

SOT Operations Specialist, North Americas

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

The purpose of this role is to mitigate supply chain risk that could potentially impact Ford Motor Company's Manufacturing Operations.
You will be responsible for working with and resolving a caseload of operationally and financially distressed production supplier that requires onsite support to mitigate risk. Developing and delivering risk mitigation strategies aimed at protecting Ford's Vehicle and Powertrain production plants. SOT Operations Specialist, North Americas

What you'll do...

• Nationwide/North America

Travel Required:

Travel frequently (up to 75%) to support supplier operations, including occasional weekends and off-shifts

• Supplier Support & Recovery:
Work directly with operationally and financially distressed suppliers, providing onsite support to stabilize production and reduce supply risk.

• Leading / Facilitating immediate establishment of Interim Containment & Permanent Corrective actions, also insert Zero Loss Units and Agility - Speed of Resolution as key measurables for this role

• Corrective Action Implementation:
Support and execute interim and permanent corrective actions to improve supplier performance and ensure consistent supply.

• Issue Diagnosis:
Analyze production, capacity, and quality challenges to identify root causes using structured problem-solving methods (e.g., 8D).

• Capacity & Risk Mitigation:
Help resolve bottlenecks and constraints to prevent disruptions to production and minimize premium freight.

• Onsite Assessments:
Participate in supplier site evaluations to identify risks and opportunities across manufacturing and quality processes.

•

Cross-Functional Collaboration:

Partner with internal teams and suppliers to implement practical, data-driven solutions.

• Communication:
Summarize issues, actions, and progress clearly for team members and leadership.

You'll have...

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Business, or related field

• 5+ years of experience in Manufacturing, Supply Chain, or Operations, including troubleshooting and resolving manufacturing or supply chain issues

• 5+ years applying analytical and critical thinking to identify root causes and implement solutions using structured problem-solving methods (e.g., 8D, root cause analysis)

• Experience navigating ambiguous or evolving operational problems in time-sensitive, high-pressure, high-visibility environments

• Proven ability to manage multiple priorities and drive urgent resolution

• 5+ years collaborating across teams with strong communication and cross-functional teamwork skills

• Proficiency in Excel and data analysis to support operational problem solving

• Working knowledge of manufacturing processes and lean principles with practical experience applying continuous improvement practices

• Willingness to travel up to 100% and support weekends/off-shifts as needed

Even better, you may have...

• MBA or Master's Degree in Industrial Engineering

• Experience in automotive or supplier manufacturing environments

• Exposure to APQP, PPAP, or supplier quality processes

• Self-starter mindset with the ability to learn quickly in dynamic environments

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a change maker, a technical expert, a culture builder...or

all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription…