Field Service Engineer

Overview

Are you a professional looking to expand your career with a Pulp & Paper automation industry front runner in the Mid-West? Deciding on your next employer is not a decision to be made lightly. If you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer. Our winning team is built by continuous investment in skills development, leadership and well-being.

As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

Field Service Specialist – provide advisory services to customers who own Valmet Quality Control systems.

• Provide assistance for the installation and commissioning of equipment and components.
• Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
• Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
• Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
• Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
• Conduct audits at customer sites to record and analyze process improvement opportunities.

Primarily Mid-West (Wisconsin, Michigan, Indiana).

• 4+ years experience in the field with instrumentation and electromechanics, preferably in a pulp and paper manufacturing environment.
• A technical school diploma in instrumentation, electromechanics, or mechatronics.
• A university bachelor’s degree in Electro-Mechanical or similar engineering.
• Electro-mechanically inclined, computer-based system literate, self-guided, and have a strong work ethic.
• Self-motivated and capable of working both independently and as part of a team.
• Comfortable handling customer pressure, staying focused, and collaborating effectively.
• Overall travel expectations up to 60% with overnight travel within an assigned area.
• Valid driver’s license required.
• Instrumentation and controls tuning background; understanding of paper machines and the paper making process.

A challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. An employment offer is contingent upon a background check.