Safety Investigations Engineer

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

What you'll do...

Prepare presentations and reports, including engineering analysis and the coordination of special vehicle/component demonstrations, to be used in both technical and non-technical discussions with all levels of leadership. Work proactively with NHTSA and TC on government investigations and compliance audits. Collaborate with facing organizations in the development of service solutions for potential field issues. Create and maintain investigation documentation in accordance with document retention guidelines and submit regulatory documentation as necessary.

Identify potential lessons-learned opportunities in support of the company's efforts to prevent future potential recalls through involvement in stop ships, Prevent Action Closures, Campaign Trends Task Force meetings, SDS development, and other initiatives.

You'll have...

• Act as the lead technical investigator for internal and external safety defect and compliance investigations.
• Partner with cross-functional teams (Product Development, Manufacturing, Customer Service, Suppliers) to design special tests, conduct field surveys, and gather the facts necessary to evaluate potential safety and compliance risks.
• Establish and document Ford’s engineering positions using rigorous data analysis. Prepare comprehensive reports, presentations, and vehicle demonstrations for technical and non-technical audiences, including executive leadership.
• Work proactively with government agencies (e.g., NHTSA, Transport Canada) on investigations and compliance audits. Provide crucial technical assistance to the Office of General Counsel (OGC) and outside law firms.
• Identify global trends and "lessons learned" from field issues. Inject these insights back into the product development cycle (via stop ships, Task Forces, and design updates) to proactively prevent future recalls.
• Work seamlessly with regional peers and global teams to resolve complex, worldwide vehicle concerns.
• Create & maintain investigation documentation in accordance with document retention guidelines and submit regulatory documentation as necessary.
• Identify potential lessons‑learned opportunities in support of the company’s efforts to prevent future potential recalls through involvement in stop ships, Prevent Action Closures, Campaign Trends Task Force meetings, SDS development, and other initiatives.
• Provide technical assistance to the OGC, Design Analysis, PD activities, and outside law firms as appropriate.
• Bachelor of Science Degree in Mechanical, Electrical Engineering, Software Engineering, Systems Engineering, or a related technical field.
• 5+ years of experience in engineering, quality assurance, systems safety, or defect investigation within complex hardware/software environments.
• Strong working knowledge of modern vehicle systems, electronic control units (ECUs), and system architecture.
• Exceptional analytical and problem-solving skills, with a proven ability to conduct rigorous root‑cause analysis on highly complex technical issues.
• Outstanding communication skills; you must be able to translate dense engineering data into clear, defensible, and articulate arguments for executive and legal audiences.
• Ability to interface effectively with all levels of management.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company,