Ambulatory Care Associate II - Dearborn Cancer Clinic

Position Summary

The Ambulatory Care Associate II ("ACA II") is a member of the patient care team and, as designated per established policies and procedures, performs technical, multi-skilled direct and indirect patient care activities. The ACA II works under the supervision of an administrator, a registered nurse (RN), physician or non‑physician provider ("NPP") who delegates tasks based upon both patient and clinic needs.

In addition to being able to perform the duties of an Ambulatory Care Associate I, the ACA II is expected to complete additional clinic tasks, including procuring external medical records, populating medication lists, following up on provider orders to ensure proper scheduling, facilitating genetic testing, taking and placing patient telephone calls, and coordinating care team resources during clinic to support efficient delivery of patient care.

Department: Dearborn Cancer Clinic

Daily Work Times: 8:00am – 4:30pm

Shift: Days

Scheduled Bi-Weekly

Hours:

80

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Support the mission, vision, and values of the Karmanos Cancer Center
• Respect and abide by the McLaren Health Care Standards of Conduct
• Demonstrate an understanding of and a commitment to exceptional customer service, including consistent demonstration of caring, respect, courtesy, privacy, professionalism, and responsiveness
• Communicate effectively both verbally and in writing
• Work effectively with other clinical and non-clinical staff and providers to deliver excellent patient care

• High school diploma or GED
• Completion of a certified nurse assistant program, a certified medical assistant program, or equivalent training
• Previous ambulatory experience, including experience working with medical information systems and interacting with patients in a clinical setting

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 8:00am – 4:30pm
• Hours Per Pay Period: 80
• On Call:
  No
• Weekends:
  No