Dental Biller

We’re looking for dedicated healthcare professionals willing to stand in the gap to ensure access to quality health care to Metro Detroit’s underserved communities.

At Covenant Community Care, our staff work together to bring excellent healthcare service to our patients; and as an employer, we aim to reward our employees by providing a work environment that allows for flexibility, balance, and growth. We offer the following employment perks and benefits:

• Full-time and Part-time work opportunities
• On-the-job training for Medical and Dental Assistant and Receptionist positions
• Loan repayment programs for eligible providers with up to $60,000 in repayment
• Productivity incentive
• 9-paid holidays and generous paid time off
• No weekends and limited evenings
• Company paid life insurance

And more!

See our available positions below and join our team!

Location: Dearborn, MI

Job :305

# of Openings:1

Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Biller.

Our team members perform various day-to-day patient account functions for our Dental program.

Under supervision of Dental Billing Manager, the Dental Biller performs patient and third-party billing, remittance advice and payment processing, problem resolution, statement processing, old balance review, and account inquiry.

• Reviews encounters to ensure accuracy and completeness prior to claims submission, taking the necessary action to correct charge entry errors by contacting the provider of services, front desk staff, or reviewing charts for proper codes.
• Corrects and rebills clearinghouse-initiated rejections.
• Posts third party payments and denials.
• Appeals and rebills third party denials.
• Follows-up on outstanding A/R.
• Frequently works various queues within medical practice management software to correct registration, charge entry, and ledger errors.
• Matches patient payments for prepaid services to appropriate charges in practice management software.
• Processes and mails monthly patient statements.
• Assists patients with resolution of account balance discrepancies.
• Using a retrospective eligibility report, identifies and rebills accounts found with active coverage.

• Reconciles the self-pay payments between the bank statements and practice management software.

• Provides feedback to front staff and/or clinic managers regarding registration error trends.
• Participates in training the clinical and administrative staff on billing functions, such as insurance eligibility verification and patient payment posting.

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent
• Experience in the use and review of electronic health records is a requirement.
• Thorough understanding of the health care revenue cycle

• Experience with Dentrix (EHR) is ideal, not mandatory
• Related coursework in accounting, billing, and coding is highly desired.
• Working knowledge of Medicaid and commercial billing regulations

• Teamwork-- Must be able to work independently and collaboratively within a team environment
• Problem Sensitivity-- The ability…