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Resort Front Desk Agent | Guest Experience & Service
Job in
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-09-08
Listing for:
Crystal Mountain
Full Time
position Listed on 2026-09-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Crystal Mountain is seeking a Front Desk Agent to deliver exceptional guest service at our four-season resort in Thompsonville, Michigan. The role includes greeting guests, processing check-ins/outs, answering inquiries, and handling reservations with accurate billing and upselling opportunities.
Shifts cover operating hours from 7am to midnight, including weekends and holidays. Applicants should be able to handle cash, use hotel systems, and maintain a courteous, professional demeanor.
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