Dining Room Manager

Salary Range: $50,894.38 To $81,431.01 Annually

Responsible for supervising the daily operation of assigned dining outlets including team member selection, product ordering, guest satisfaction, scheduling, budget adherence and budget construction.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

• High School diploma or GED
• 2-year Hospitality/Business Management or related degree and 2 years restaurant high volume (1.5 million per annum) multiple food outlet experience or 4 years in a high volume (1.5+ million per annum) multiple outlet Food & Beverage operation with 3 years supervisory or managerial experience in Food & Beverage Operation

• Experience in developing, implementing, and evaluating Food and Beverage programs
• Experience in all F&B operations to include, Beverage, Deli, Family Style, Fine Dining and Banquets
• Working knowledge in product ordering and inventory control
• Working knowledge of POS systems
• Michigan TAM certification or must obtain within 60 days of employment
• Must obtain SERVSafe Certification within 90-days and maintain throughout employment
• Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

• At least 21 years of age

• Excellent computer skills with experience in word processing, databases, and spreadsheets
• Excellent organizational, verbal, and written communication skills
• Guest service, interpersonal and teamwork skills to maintain quality service delivery
• Accurate and detail-oriented
• Excellent problem solving skills
• Cash-handling skills with the ability to count money and give change swiftly and accurately
• Maintain high confidentiality
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to operate most office equipment (computer, fax, copier, etc.)
• Verifiable knowledge of development and successful management of departmental budgets, labor control and expenses
• Best practices of team member selection, development, and mentoring team members to success

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

• Accountable
  - Accept responsibility and account for actions
• Assignment
  - Ability to accurately plan, hire, schedule, and correctly assign, appropriate workloads to your staff’s knowledge, skills, and abilities
• Collaborate
  - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation
  - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential
  - Will maintain and abide to the highest standards of…