Senior Associate, Human Resources

Overview

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position... Work Force Software is an industry leader in SaaS solutions for Work Force Management. This project is a multi-year program that will result in the replacement of TWOS (multiple decentralized legacy systems on old technology used for hourly timekeeping) and Workforce One (hourly timekeeping) and will include a single workforce management technology foundation covering all hourly employees in the U.S. and Canada.

The Labor Affairs, Workforce Software Human Resources Analyst, US Union Affairs is accountable for supporting the hourly workforce management project implementation along with their IT project counterpart. The role ensures the successful launch of a new workforce management system across US and Canada for all hourly employees. The role closely partners with the WFS HR Project Manager, IT work partners, Operations SMEs, and external solution consultants, as well as collaborates with other functions/ departments.

As an analyst, you will be responsible for a specific module of the workforce management application and articulating the business requirements and Company policies to support hourly employees.

What you ll do...

• Lead and serve as the subject matter expert for one specific workforce management process area that impacts hourly employees, such as timekeeping, attendance, absence management, or scheduling.
• Actively participate in all phases of the project to implement the new workforce management system, including design, testing, deployment, and ongoing support.
• Collaborate extensively with various stakeholders across HR, IT, Finance, and Operations in different locations to gather business requirements, design processes, and ensure the business needs ("voice of the customer") are met. This may include gathering unique requirements for teams in Canada.
• Ensure the implemented solutions comply with all relevant US federal/statutory laws and contractual agreements, including national and local Collective Bargaining Agreements (CBAs).
• Participate in business process design, including workshops and analyzing current versus future state processes.
• Define and document end-to-end business processes as they will function within the new system for your assigned area.
• Review system functionality, validate configuration decisions, and support testing efforts, including developing test scenarios and supporting User Acceptance Testing (UAT) with business users.
• Maintain project documentation, including updating process documents and tracking progress through KPIs, application metrics, reports, and dashboards for your specific module.
• Support the development and execution of communication, training, and change management strategies for the new system.
• Assist with deployment activities and provide HR process expertise and support to local teams both before and after the system goes live, helping them adapt to the changes and become comfortable with the new tools.
• Support local teams on their change journey and help develop system advocates within the business.

You'll have...

• 5+ years  experience in Human Resources
• Bachelor’s Degree
• Demonstrated project management skills.
• Working knowledge of TWOS and/or WF1 timekeeping applications.
• Previous union contract negotiations experience; knowledge of UAW Collective Bargaining Agreement (CBA).

Even better, you may have...

• Working knowledge of hourly personnel applications (HCM), hourly payroll (HRIMS). Preferred experience with US hourly position management.
• Ability to analyze data and use technology to identify and diagnose business needs
• Self-starter with strong time management skills and keen eye to details
• Working knowledge of all Microsoft Office applications
• Strong analytical, problem solving, and organization skills
• Strong interpersonal, negotiation and persuasion skills
• Presence to successfully influence/interface with the peers, and UAW working partners
• Confident…