Quality Assurance; QA Engineer

Job Description:
Employees in this job function are responsible for defining and implementing software test procedures, planning, designing, executing and optimizing software tests and automation scripts. They are also responsible for incident triage, reproducing and reporting defects from bug hunt activities or customer reports, and documenting test cases and scenarios.

Job Description:
Employees in this job function are responsible for defining and implementing software test procedures, planning, designing, executing and optimizing software tests and automation scripts. They are also responsible for incident triage, reproducing and reporting defects from bug hunt activities or customer reports, and documenting test cases and scenarios.

• Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices.
• Define advanced test concepts, theories, and principles for highly complex technology and business situations.
• Plan, design and execute repeatable tests cases and automation scripts for various software and applications.
• Leverage test management tools for test planning, development, execution, monitoring and reporting.
• Monitor, triage and elevate incidents related to software products maintained by development teams in line with the organization's incident management processes.
• Conduct and manage root cause analysis for production incidents and embed preventive actions in the form of automated unit and integration tests.
• Continuously study, optimize and automate software test methods and tools and automation scripts.

• Test Cases, Software Testing, Test Regression Testing, Application Testing, Test Planning, Jira:
  Experience using test cases for executing tests;
  Experience documenting tests cases for other users.
• Software Testing:
  Experience testing software with and without test cases to reference.
• Test Regression Testing:
  Experience testing multiple different areas of a system in detail.
• Application Testing:
  Experience testing an application from all angles; negative and positive testing of scenarios.
• Test Planning:
  Experience working with a team to develop a plan for completing testing.
• Jira:
  Experience using JIRA or a similar software, which is a ticket tracking system for defects and project management.

• Associate Exp: 2-4 years in IT; 1 year in testing.

• Bachelor's Degree.

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.