Supervisor, Network Engineering

Job Summary

The primary responsibility of this position is to lead a team responsible for the design, procurement, installation, operation, and maintenance of Carhartt’s global network infrastructure. This role ensures the delivery and ongoing support of a best‑in‑class network environment, including local area networks (LAN), wide area networks (WAN), cloud networking, Wi‑Fi, Internet and intranet services, as well as network security platforms such as firewalls and intrusion prevention systems.

Title:

Supervisor, Network Engineering

Department:
Information Technology

Reports to:

Sr. Manager, Infrastructure

Location:

Dearborn

Job Classification:
Hybrid

FLSA Status:
Exempt

Job Band:
Supervisor

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products— we remain dedicated to upholding these principles in every decision we make and every product we create.

• Coach, mentor and develop a team of network engineers, security engineers and contracted resources.
• Formulate, implement and drive best practices that optimize reliability and efficiency across all physical sites.
• Lead the team through changes required to support company growth with focus on automation and improving operational efficiency.
• Develop, and evaluate personnel to ensure efficient operation. Ensure training/development plans are created and managed for all direct reports.
• Develop a proactive culture by implementing procedures, aligning resources, introducing efficiencies, and being data driven.
• Design and improve new networking services, emphasizing cloud networking, as well as maintaining and growing the existing systems to enhance and optimize network operations to align with business needs.
• Research and evaluate technological advancements to ensure that data networking solutions are continuously improved, supported and aligned with industry and company standards.
• Manage all network-related services, hardware and software providers including the negotiation of new services and products, manage contracts, invoicing and assist with annual budgets.
• Develop and generate conceptual, logical, and physical network architectures, resulting documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture. Maintain detailed documentation of systems, application configurations, and user profiles.
• Coordinate resolution of network-related incidents and communicate status to stakeholders.
• Maintain and report on service level agreements and network performance metrics.
• Perform level‑3 troubleshooting and diagnostic service restoration on all components within the infrastructure, including but not limited to VPNs, circuits, switches, and wiring. Analyze problems and look for trends, always keeping management informed of problem areas.

• Bachelor’s degree in Computer Science, IS, IT or another technical computing field, or equivalent work experience.

• Minimum of 8 years of professional experience in a related field including the following:
• Minimum of 2 years of experience leading network project teams (technical supervisor role preferred)
• Experience with enterprise network design including WAN, LAN and cloud topologies, virtualization and related security concerns including DMZ and micro‑segmentation as well as zero‑trust concepts.
• Network troubleshooting experience which includes packet trace and sniffer analysis as well as switch configuration analysis.
• Professional level of industry certification or higher, such as Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP) preferred.
• Working knowledge and experience with TCP/IP networks from Layer 2 through Layer 7, from IP addressing and naming (DHCP, DNS, WINS, subnetting, VLAN) through security, along with related software tools for monitoring and management.
• Configuration and…