Product Operations Lead

In this position...

The Digital Cabin Product team is looking for a self-starting Product Operations Lead to drive tactical execution and operational discipline across our development lifecycle. You will lead the intake and dispositioning of new work across 2+ product groups, while holding teams accountable to established SLAs and delivery timelines to ensure consistent product progression. While the core of this role is rooted in rigorous execution and process management, you will also have the opportunity to apply creative problem-solving to refine workflows and eliminate operational bottlenecks.

As the connective tissue between technical execution and executive strategy, you will ensure our product engine runs efficiently to hit strategic milestones.

In this position... The Digital Cabin Product team is looking for a self-starting Product Operations Lead to drive tactical execution and operational discipline across our development lifecycle. You will lead the intake and dispositioning of new work across 2+ product groups, while holding teams accountable to established SLAs and delivery timelines to ensure consistent product progression. While the core of this role is rooted in rigorous execution and process management, you will also have the opportunity to apply creative problem-solving to refine workflows and eliminate operational bottlenecks.

As the connective tissue between technical execution and executive strategy, you will ensure our product engine runs efficiently to hit strategic milestones.

What you'll do...

* Lead Stakeholder Management: Navigate a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression.

* Drive Project Execution: Coordinate the end-to-end product lifecycle-from initial ideation through iteration-by tracking timelines, milestones, and deliverables for the Digital Cabin team.

* Facilitate

Cross-Functional Collaboration:

 Partner with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization.

* Optimize Processes: Implement and maintain project management standards and agile methodologies to increase team consistency, efficacy, and alignment.

* Manage Tools & Data: Own the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals.

* Enable Continuous Improvement: Proactively identify operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team.

What you'll do...

* Lead Stakeholder Management: Navigate a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression.

* Drive Project Execution: Coordinate the end-to-end product lifecycle-from initial ideation through iteration-by tracking timelines, milestones, and deliverables for the Digital Cabin team.

* Facilitate

Cross-Functional Collaboration:

 Partner with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization.

* Optimize Processes: Implement and maintain project management standards and agile methodologies to increase team consistency, efficacy, and alignment.

* Manage Tools & Data: Own the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals.

* Enable Continuous Improvement: Proactively identify operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team.